May 11, 2009

Perhaps They Should Have Tested More - Tesco

Giant UK supermarket chain Tesco has been unable to take money at a number of its stores following technical problems affecting its tills.
  • Some stores were forced to close for several hours
  • Long queues and shopping mayhem
  • Waiting lines of up to half an hour for self-service checkouts in some stores
  • Checkouts at 67 of Tesco's 2,814 UK stores were not working
  • Likely to have been caused by routine maintenance of IT systems
  • The problem was probably caused by software updates that had been sent out on Sunday night
  • The computer malfunction came as the supermarket giant relaunched its Clubcard loyalty scheme
Perhaps they should have tested more.

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